Business Operations Manager

Job Introduction

As a Business Operations Manager at Sodexo on site at Central Bank of Ireland Campus, you are also a skilled communicator and a driving force behind our success. Your role is pivotal in managing and leading the catering services on site, setting the highest standards, and motivating our teams to deliver a service that’s second to none.

You’ll be responsible for achieving financial targets, driving innovation, and identifying business opportunities for future growth.

If you have excellent interpersonal skills, financial acumen, and a passion for delivering exceptional service, along with the desire to drive business growth, then we would love to hear from you.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Role Responsibility

What You’ll Do

• Lead and develop the onsite team to achieve their full potential
• Work with the Group Manager to develop and implement a unit business plan aligned with the division's 3-year plan and
• Assist in the financial aspects of our contract delivering budgeted profit and turnover in line with the agreed targets.
• Actively identify and pursue opportunities for business growth within the contract and external market.
• Ensure prompt provision and efficient service of all meals and catering requirements at the specified time to the standards laid down in the KPI's.
• Monitor, measure, and manage high levels of customer satisfaction.
• Proactively manage client relationships, exceeding their expectations and ensuring the efficient and timely delivery of all services to agreed standards.
• Take responsibility for the recruitment and management of the team, including personal development, reward and recognition, performance appraisals, health and safety, and effective communication of shared goals.

The Ideal Candidate

What You Bring

• Leadership and supervisory experience, preferably with experience gained working within catering services, hospitality or facilities management
• Excellent interpersonal skills, with the ability to build strong relationships.
• Strong team-building skills to motivate and lead a team to achieve their full potential
• Good financial acumen to manage budgets and financial aspects of the business.
• Proficiency in front-of-house operations.

Package Description

What We Offer

In Addition, We Offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge ( Circles ); security; property management and technical services through to data driven workplace strategy and design ( Wx ); employee engagement and recognition services ( Sodexo Engage ) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process