Management Consulting has been the foundation of Point B’s employee-owned company for 25+ years. Our collaborative, forward looking leadership approach ensures our customers are on the right path to success.
What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our company. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration.
Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, Vault.com® and many others.
The Chief of Staff will work directly with the Chief Solutions Officer (CSO) and their leadership team to guide the development and implementation of key initiatives that support Point B’s key business objectives and strategic goals. This includes managing strategic projects, the product portfolio gathering insights that inform data driven decisions and orchestrating the Solutions leadership team rhythm of business.
The primary responsibilities for the Chief of Staff include executing Point B’s business strategies by coordinating and managing the operations of initiatives/tactics to generate expected business outcomes, managing the performance of the business, and communicating and supporting that performance. In addition, this role will focus on product management for our Solutions Portfolio, consisting of driving forward the product strategy, roadmap, and solution evolution.
Execute the Chief Solutions Officer’s agenda
Designing, executing, and managing initiatives/projects that contribute to Point B’s Solution and Corporate strategies
Manage the product portfolio and roadmap from strategy to implementation
Managing investments and expected returns for the for the team’s initiatives
Support the annual budgeting process
Leading the issue/risk/decision management across the portfolio of initiatives
Prioritize, guide and coordinate work with leaders across the firm
Serve as a conduit to other teams across the organization including the President’s Chief of Staff and other stakeholders
Attending meetings (without CSO) to ensure continuity of messaging
Coordinates the regular review of team performance plans with continual awareness of the critical issues and business impact; provides insights into team performance
Initiates data-driven improvements to team strategy
Works with Point B’s communication and culture directors to develop and execute the team’s communication strategy in support of Point B, Inc.
Conduct research on specific topics and present back to the CSO and Senior Leadership Team to inform decisions
Supports team efforts and builds authentic relationships with individuals in work groups and teams
Participates in firm culture activities to connect regularly with other Point Bers via key cross-firm meetings
Provide recommendations for action or lead discussion for additional deep dives with a focus on moving to action
Prepare agendas, engage team members, capture notes, actions and decisions and communicate across the leadership team
Plan and/or support leadership teaming sessions and retreats
Consistently demonstrates and lives Point B cultural tenets and values
The ability to chart your career path based on expertise and passions
An environment that encourages you to identify new opportunities and supports you in reaching your goals
The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model
The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
A comprehensive, flexible Total Rewards program that supports and recognizes each’s unique needs and contributions to the firm
WHAT WE EXPECT YOU’VE ALREADY DONE:
Minimum of 7 years of business experience, including product management for a minimum of 3 years
Minimum Of 2 Years Of Internal/external Consulting Experience
Minimum of 2 years of managing and developing people in a delivery or business development capacity
The position requires an understanding of how to get things done in a complex organization through influence and collaboration and how to improve the way things get done through effective planning and process improvements.
Demonstrated expertise in the execution of business strategy (sales, delivery, development), employment experience, and the culture/values of the organization
Demonstrated expertise in data/analytics, tools, and ability to present compelling and unique views of information
Demonstrated ability to provide potentially challenging viewpoints
Ability to generate respect and trust from internal and external constituents
Effective at teaming and collaboration with peers, across functional areas
Strong client and business community relationships in market
Strong track record of client relationship management in delivery capacity, business development and account leadership
Excellent interpersonal, communications, public speaking, and presentation skills
Solid working knowledge of budgeting and strategic planning
Strong capability using technology tools to analyze, aggregate, and present data and information
Innate problem solvers who want to grow in a flexible, collaborative culture
Those who have a growth mindset regarding training, practice, and evolving their skills
Versatile people who thrive on variety and challenge
Successful in ambiguous environments
Desire to and ability to learn
Passion for Point B’s Mission, Vision, Values & Culture
Gets it done brand and attitude
Ability to work from home
Ability to work non-standard work hours when necessary.
Ability to lead through ambiguity
Ability to grasp and add value to the leader’s vision, thinking, and presentations
Trusted advisor with access to sensitive and confidential information
Ability to travel (at least twice per year)
Any Point B Office Location
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We’ve helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.
Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
Employee Ownership – Giving you a voice in directing your career and building our firm
Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more
Work-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want
Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor
We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability.