Chief of Staff

Tempe, AZ
Jun 12, 2024
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What’s Under The Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That’s Nice, But What’s the Job?

In short, as the Chief of Staff you will be the right-hand person to our Head of People, driving strategic business planning, support and direct change management throughout the Employee Experience organization.

In long, the Chief of Staff responsibilities include:

  • Proactive in escalating and resolving potential issues by calling them to the attention of the department head and identifying potential solutions.
  • Drive a cohesive approach aligning to Change Management activities including Communications planning, training and stakeholder management.
  • Collaborate with the Employee Experience leadership team to define, prepare and communicate organization plans, including strategy, staffing, and development plans.
  • Support the Head of People in preparation of board, executive committee, and presentations.
  • Create and publish progress against plans. Plan and lead planning sessions with the management team.
  • Analyze and report performance based on strategies and business goals. Recommend areas needing improvement.
  • Continue to enhance transparency (dashboards) on performance.

So What Kind of Folks Are We Looking for?

  • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
  • Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
  • Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
  • Organization and time management skills in spades. You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize… then… re-prioritize again.
  • Servant mentality. DriveTime is here to serve our external and internal clients always providing an exceptional experience.

The Specifics.

  • Bachelor’s degree required, with emphasis in HR, Business Administration, Organizational Psychology, or related area preferred
  • 7+ years of proven HR experience, predominantly in a leadership role, with a demonstrated advancement and progression of your HR knowledge and responsibilities
  • Experience working with all departments of HR such as Benefits, Talent Acquisition, HRIS Systems, Employee Experience, Talent Support and Organizational Development
  • Demonstrated competence in high volume employee relations and people management
  • Strong project management skills working on various projects at any given time and aligning departments on timeline and priority
  • Flexible and high tolerance for ambiguity
  • Able to work independently and within a team to achieve results
  • Strong business acumen, consulting, analysis, communication, presentation, negotiation, conflict management and problem-solving skills.

So What About the Perks? Perks matter

  • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
  • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
  • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
  • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
  • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
  • Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
  • In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
  • Give Us a Reason (or not), and We’ll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
  • Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
  • Paid Time Off & Paid Holidays. Not just lip service: we work hard, to play hard.
  • Company Driver. It’s one of the coolest perks of being who we are! We’ve got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank.

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

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