Chief of Staff

Santa Monica, CA
Jun 17, 2022
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About The Company

In 2008, Gwyneth Paltrow launched goop, a lifestyle platform dedicated to keeping its readership informed and inspired with tightly curated content and products. goop's expert tastemakers advise and contribute on everything from fashion, wellness, and travel, to recipes, parenting, and cultural issues.

About The Role

Goop is seeking an experienced and self-motivated Chief of Staff to serve as the CEO’s right-hand and manage the operations of the CEO’s office. The Chief of Staff will build strong relationships throughout the organization, simplify complex problems, and own strategic and routine tasks in order to make the CEO’s time, information, and decision processes more effective and efficient. In addition, this role has responsibility for the high-level management of the CEO’s schedule to ensure that time is maximized, and that no cross-functional balls are dropped. The successful candidate will be comfortable working autonomously and defining solutions when faced with ambiguity. They should also possess humility, maturity and situational sensitivity.

Key responsibilities include:

  • Partner closely with all stakeholders to help move initiatives forward, including company OKRs, ensuring CEO is continually updated on progress.
  • Serve as both “gatekeeper” and “gateway” for CEO by facilitating, streamlining, and prioritizing important meetings and obligations, ensuring that time is always maximized.
  • Troubleshoot per the CEO as required cross-functionally: Partner with stakeholders, including executives, until issue is resolved.
  • Oversee corporate communications from the CEO’s office, including for companywide meetings, and support CEO interactions with departments (which may include attending department team meetings).
  • Anticipatorily move on presentations from the CEOs office and any other initiatives that are essential to support the CEO.
  • Plan and coordinate annual meetings, including Executive Team meetings and offsites and Board meetings, working closely with executives.
  • Responsible for standards and formats for Executive Team-level efforts that are led by the CEO, specifically companywide Town Hall and Standup meetings.
  • Ongoing coordination between work and personal teams, with some oversight required of the latter to ensure a fully streamlined and efficient work/life continuum.
  • Perform market research and assessments on strategic projects to support the CEO and other members of the Executive Team on an as needed basis, and spearhead such projects as requested.
  • Other responsibilities as may be delegated by the CEO.
  • Some travel may be required.

Experience & Qualifications

  • 3+ years’ experience in a similar, executive-facing role
  • Some ecommerce, consumer products or online media experience essential
  • Excellent written and verbal communication skills, including speech and talking points drafting
  • Strong collaboration skills required
  • Proficient in use of technology, including Microsoft Office Suite
  • Understanding of, and appreciation for the goop sensibility, brand, aesthetic, and mission
  • Desire to work in a fast-paced environment with a “do whatever it takes” attitude -- no task is too big or small


  • Compensation: Competitive Market Salary DOE + Equity.
  • Benefits: Generous health benefits package, fertility benefits and paid parental leave.
  • Perks: “goopcation” paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful work space in Santa Monica
  • Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee’s growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. With every aspect of this policy, goop is committed to employee health and safety, and will continue to follow all federal, state, and local requirements.
  • Type of Hire: This is a Full-Time Exempt Staff position. Other candidates, consultants and placement agency candidates will not be considered.
  • Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role
  • Application Requirements: All applicants will be reviewed through Greenhouse submission. Direct submissions to the People Operations Team members will not be reviewed separately.
  • Candidate Requirements: Applicant must have US work authorization.

About goop

Gwyneth Paltrow launched goop from her kitchen as a homespun weekly newsletter. It’s grown a lot since then; goop is a lifestyle platform encompassing curated products and content about beauty, wellness, fashion, food and home. Pioneering the contextual commerce platform, goop allows readers to shop with meaning. goop is one of the rare places on the web where food, shopping, and mindfulness collide—where the ever-evolving intent is to make every choice count. We’re all resource-strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.

With a highly engaged and loyal customer base already in place, the goop platform is rapidly expanding to include branded events, retail stores, pop-ups, a Netflix series, and an ever-growing lineup of goop private label products in addition to multi-branded shopping. The company boasts diverse and rapidly growing revenue streams across ecommerce, ad sales, retail, and experiences.

goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our Privacy Policy

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