Chief of Staff

United States
Jan 5, 2023
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Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 8,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022.


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Candidate Interview Guide

Chief of Staff

The Chief of Staff, reporting directly to Alma’s CEO, will lead the strategic planning process across the organization. This role’s primary responsibility is designing and refining the strategic planning process and working across the leadership team to ensure successful execution of the plan. This individual will own reporting against goal achievement and coordinating reviews of at risk areas, as necessary. Additionally, this individual may be asked to lead the execution of key initiatives beyond strategic planning in support of the CEO, including creation of board materials and content for leadership meetings.

The ideal candidate is someone who combines strong analytical, communication and organizational skills with business acumen, collaborative problem solving and project management. This candidate is a self-starter who is comfortable navigating ambiguity and confident in making data-backed proposals for improvement.

What you’ll do:

  • Design, refine and lead the strategic planning process for Alma.
  • Work with the leadership team and department leaders to execute on the strategic planning process.
  • Report on progress, prepare board material, and ensure progress is shared with the full Alma team.
  • Manage communications regarding planning so that the Alma team is engaged and motivated to help Alma achieve its full potential.
  • In coordination with our Business Intelligence Team, develop and maintain company-level reporting dashboards for OKRs, business KPIs and any follow-on analytics required to better understand performance issues.
  • Build presentations on behalf of the CEO for the Board, investors, and external partners.
  • Develop programming for Senior Leadership Team and Management Leadership Team offsites.

Who you are:

  • You have 5+ years of relevant job experience.
  • You have experience working with OKRs and leading company wide planning initiatives.
  • You have experience building presentations in Google Slides and Keynote.
  • You have experience working with analytics tools. Ideally experience working with Looker.
  • You have strong project management skills, are able to build relationships and drive cross-organization alignment.
  • Experience working in a startup environment is strongly preferred.
  • You have exceptional analytical skills and are ready to roll up your sleeves to solve problems in addition to helping the team develop their data fluency.
  • You are an excellent communicator with the ability to foster consistent delivery of brand voice and tone across multiple customer-facing channels.
  • You have excellent business acumen and can toggle between 10K feet and the weeds.
  • You are highly organized and able to effectively manage complicated processes and projects.
  • You are willing to travel regularly to New York, NY if not based locally to collaborate with the CEO and attend Senior Leadership Team meetings.
  • You have a deep passion for our mission and the future of mental health.
  • You lead with empathy and inclusivity to build a safe and equitable space for all.


  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Unlimited PTO

Salary Band: $145,000-$175,000

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a email address.

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