Wells Fargo

Wells Fargo

Chief of Staff

Irving, TX
Jan 11, 2023
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About This Role

Wells Fargo is seeking a Chief of Staff to support our Card, Hardship and Merchant Technology teams.

In This Role, You Will

  • Do monthly forecasting
  • Work with recruitment and teams on new and replacement job descriptions
  • Work with support teams for vendors and contractor needs
  • Work with finance on budgets and cost impacts
  • Collaborate with technical and support teams for delivery asks
  • Oversee OKR metric deliverables for supporting teams
  • Lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions planning related to Technology Business Services
  • Review customer information with the technology team
  • Implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise
  • Lead initiatives for complex projects and work with the technology team to assess customer information and recommend best solutions to the customer
  • Conduct research or testing of achieving market environment for innovative business products and services, regulatory or compliance issues and implications of new implementations
  • Collaborate and consult with the technology team to resolve issues and provide customers with best possible solutions
  • Provide guidance on leveraging new technology

Required Qualifications, US:

  • 4+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Required Qualifications, International:

  • Experience in Information Technology in support of Business Services, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Has worked as a business services liaison or Chief of Staff managing head count, financials, and support of multiple products within a financial institution
  • Advanced knowledge in power point and excel
  • Strong verbal and written communication skills
  • Ability to change direction and pick up new tasks quickly
  • New York
  • Charlotte
  • Phoenix
  • Dallas, Philadelphia

Pay Range

$100,800.00 - $179,200.00 Annual


  • Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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