Chief of Staff | Bilingual English and Russian

WHO WE ARE:

Manychat is a leading chat marketing platform, backed by top investors, including Bessemer Venture Partners, and was recently named one of "America's Best Startup Employers 200" by Forbes. Manychat currently helps more than 1 million businesses across 170+ countries interact with billions of customers in real-time at scale. No matter the use case—whether generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond—Manychat helps businesses optimize interactions with engaged customers, increase customer conversion rates, and grow faster. With a team of 120+ teammates across three offices in New York, Barcelona, and Yerevan, Manychat is helping brands and creators around the world interact with their customers in valuable, meaningful ways.

WHAT WE'RE LOOKING FOR:

The Chief of Staff role is a unique opportunity for someone who is interested in improving how a SaaS business operates at scale. You will be the CEO's right-hand person and force multiplier. You will partner closely and be involved with the CEO's daily interactions, and help the executive team and company move faster against its strategic priorities while ensuring a high standard of execution.

WHAT YOU'LL DO:

• Help complete priority items for the CEO to a high level of quality
• Lead special cross-functional projects on the CEO's behalf
• Assist executive team in decision-making, program management, and initiative implementation
• Collaborate with CEO and executive team members to ensure the success of business initiatives, from development through execution.
• Prepare communication materials for internal and external stakeholders, including for all-hands meetings, board meetings, and other critical presentations.
• Improve current processes and optimize organizational procedures for efficiency and productivity.
• Handle inquiries, develop action plans, and assist with preparing and disseminating communications.

WHAT YOU'LL BRING:

• 2+ years of experience in management consulting, program management, or operations at a SaaS company
• Experience in working in fast-paced, startup environments
• Outstanding verbal and written presentation skills
• Written and verbal fluency in English and Russian
• Strong analytical skills

WHAT WE OFFER:

Culture

• Opportunities for rapid personal and professional growth
• Hybrid work environment with a growing, NYC-based team
• Collaborative, transparent and fun-loving office culture

Health & Wellness

• Generous time off policy to balance your work and life, including paid parental leave
• Competitive medical, dental, and vision coverage for you and your dependents
• Annual Professional Development Reimbursement

Compensation

• The range for this role is $140,000 - $170,000 annually.
• Company equity
• 401K with company match

Manychat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you're set up for success.