Chief of Staff | Document Workflows Group

Boston, MA
May 21, 2022
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Company Description

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.

Team Description

Role Description

The Chief of Staff of Dropbox Document Workflow is a critical role with high visibility within Dropbox. In this role, you will lead key strategic initiatives and own communications to make the Dropbox Document Workflow org and GM & VP more impactful. You will also play a major role in helping the GM & VP maintain a pulse on the company and the Dropbox Core organization by surfacing critical information to the GM & VP in a timely manner.



  • Function as a strategic partner with the GM & VP to maximize business outcomes; work autonomously and drive the strategic agenda of Dropbox Document Workflow
  • Collaborate with finance and leadership to align on headcount and budget needs
  • Help establish accountability practices across the business and maximize performance through extending the GM & VP’s surface area and reach
  • Oversee cross-functional, organization-wide projects or initiatives, bringing together multiple stakeholders to help drive decisions and ensure alignment


  • Drive strategic initiatives like M&A, cross-functional strategic processes, long-term vision/roadmap planning, working flawlessly in partnership with Commercial, Growth, Platform, Marketing and other adjacent areas where applicable
  • Manage multiple cross-functional strategic initiatives from annual planning, owned by the GM & VP, in partnership with appropriate stakeholders
  • Manage progress to goals through strategic analyses supported by data that tells a story
  • Identify potentially disruptive opportunities and challenges on the horizon


  • Utilize excellent verbal and written communication skills to represent and showcase complex business or technical concepts with senior leadership
  • Own GM & VP’s communication, in partnership with the Communications team, to align on structured cadence and channels of engagement
  • In partnership with Comms, AR, IR, StaffOps, etc., help the GM & VP prepare for speaking engagements by preparing any research, talking points, and context
  • When needed, act as a delegate in meetings, representing the voice of the GM & VP faithfully and accurately

Culture / People

  • Work with the GM & VP’s direct reports, VPs, HRBPs, and Core Ops to identify, surface, and execute on key areas of culture investment and organizational change
  • Work with key partners in Recruiting to ensure that Recruiting is aligned on hiring priorities and we have effective reporting and accountability structures, including diversity recruiting


  • 8+ years experience; background in top tier management consulting or high growth technology organization
  • Experience leading transformational org/team initiatives in a Cloud Computing/SaaS environment/industry a plus
  • Creative problem solving (i.e. excels at identifying trends and patterns, developing root cause diagnoses, and using a diverse toolkit to address the root causes)
  • Strong product with a strong ability to frame decisions and unearth critical logic
  • Demonstrated experience leading high-impact projects for the business, especially those which innovate, improve business execution and/or span multiple products and teams
  • Excellent time management, intentional prioritization, ability to maintain and curate backlog (for yourself and GM/VP)
  • MBA or Bachelors Degree in Business (or related field) preferred

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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