Chief of Staff | Product and Engineering

United States
Jan 13, 2023
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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, and Australia.

We are looking for a Chief of Staff who is passionate about building and optimizing Seismic’s Product & Engineering organization to directly impact our growth, scale and depth. This highly visible role will report to the Chief Product Officer, and in conjunction with the Chief of Staff cohort, will work on a wide range of strategic business projects which impact our entire business as we scale to $500M and beyond. The Chief of Staff cohort will be responsible for execution of our company’s most impactful initiatives.

In this role, you will crystallize, organize, and harmonize the execution of key business initiatives within the Product & Engineering team and the constituents it serves. The reach is primarily, but not limited to, these three critical areas:

  • Serving as a trusted proxy to the CPO
  • Operational Excellence
  • Growing Cross-Functional Partnerships

Who you are:

  • You live and breathe agile; you believe in collaboration, constant improvement, are open to change, and want to deliver
  • You see things through start to finish; you exhibit a deep sense of responsibility
  • Organizing is a hobby; you have a no-stone-unturned approach and a strong attention to detail
  • Solid business acumen and critical thinking
  • Scope and create structure out of undefined ideas
  • Ability to interpret and restructure problems for both pedestrian and technically advanced audience and offer a path forward with any required trade-offs
  • Is not intimidated with developing and executing complex projects
  • Is a voice of reason and resolution when dealing with risks and roadblocks
  • Geeks out on budgets and spreadsheets
  • Enjoy presenting - strong verbal communication skills is a must!
  • Knack for synthesizing amorphous ideas into impactful visual slides
  • Comfortable interacting, partnering, and influencing leaders while upholding the highest degree of confidentiality and trust
  • Outstanding analytical and problem-solving abilities
  • An entrepreneurial mind-set; willingness to work outside stated job description responsibilities
  • Can switch from tactical to strategic with ease
  • Comfortable in a multifaceted and frequently ambiguous environment
  • Ability to build effective work relationships at all levels of the organization, influence behavior, lead change, and effectively delegate
  • Likes to build teams and functions
  • High EQ with a sense of humor and willingness to roll with the punches

What you will be doing:

CPO Proxy

  • Closely partner with the CPO to ensure a consistent business operating rhythm (strategy, processes, systems, reporting), define fiscal year strategy, drive OKR planning and execution
  • Serve as the execution arm for program management of strategic / special enterprise-wide projects; may span beyond the scope of Product & Engineering, requiring seamless cross-company collaboration
  • Regularly crystallize and promote the Product & Engineering strategic plans to the broader organization to ensure alignment and productivity
  • Assists in facilitating decision-making with the CPO and the Product & Engineering senior leadership team; acts as confidant, sounding board, and advisor to offer sound perspective and guidance
  • Support board deck, exec offsite, or other major artifact preparation individually or as part of CoS cohort

Operational Excellence

  • Lead the Product & Engineering’s organization OKRs motion alongside with the P&E leadership team; this includes driving the process to refine business strategy, OKRs, budgets and execution plans for the team, how we will measure success against it and report on progress.
  • Drive/oversee key cross-functional projects/initiatives from development through to execution, aligning multiple stakeholders to help drive decisions and achieve goals
  • Support the CPO and leadership team in the preparation of executive & company wide internal communications
  • Plan and facilitate executive meetings/workshops which may include formulating agendas and topics, guiding and facilitating the discussion, bringing together notes and action items and ensuring follow-up as needed
  • Regularly evaluate and apply improvement to the efficiency of business procedures according to organizational objectives; Support the organization in discovering gaps in objectives and priorities across teams and products
  • Act as “eyes and ears” to ensure such initiatives are implemented effectively; Evaluate overall department performance by gathering, analyzing, and interpreting data and metrics
  • Be a culture champion, building strong relationships at all levels of the business in order to identify, surface, and execute on areas of culture and organizational change

Cross-Functional Leader

  • Partner closely with others in Seismic’s Chief of Staff cohort to develop effective coordination on best practices, C-suite priorities, cross-functional engagements, and board meeting logistics
  • Champion and evangelize the spirit of cross functional collaboration and silo-busting; Build trusted relationships with key stakeholders within the organization, acting as the voice of the CPO as appropriate
  • Meet regularly with colleagues across the business as a conduit for executive feedback; Partner closely with other functions relevant to the team, including Finance, HR, Operations, Marketing, Customer Support, and Sales

What you bring to the team:

  • 10+ years of experience in a Chief of Staff, business planning & operations management, working in/with a Product & Engineering organization plus
  • 10+years of experience with managing complex projects from initiation to completion; PMP certification preferred
  • Understanding of SaaS technologies and ecosystems, operational workflows and architectural infrastructure best practices
  • Education: Bachelor’s degree or higher. MBA may be an advantage, but not required
  • Ability to conduct data-rich analysis and to build consensus around recommendations
  • Expert communication and presentation skills

What We Have for You:

  • Generous paid vacation, sick leave, and holiday benefits, including an end-of-year company shutdown
  • Competitive medical, dental and vision plans, as well as an optional Health Savings Account with a company contribution
  • Paid parental leave and family caregiver leave
  • Enhanced fertility and egg freezing benefits
  • 401(k) plan with annual company match
  • Monthly stipend for cell phone expenses
  • Flexible work schedule
  • Seismic Cares employee volunteer program
  • #OneSeismic culture that celebrates wins, encourages autonomy, ownership, and transparency

Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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