Andela

Andela

Chief of Staff | United States | Remote

Full-time
United States
Jun 14, 2022
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About Andela

Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world.

For technologists, Andela offers competitive long term career opportunities with leading organizations, access to a global community of professionals, and education opportunities with leading technology providers.

For companies, Andela provides access to a global network of fully integrated team members that unlock their business’ innovation and growth potential.

At Andela, we are deeply passionate about creating long-lasting and transformative growth opportunities for all and doing it in an E.P.I.C. [andela.com/careers] way.

We are excited to continue building our remote first team with incredible people like you!

Job Description

The Chief of Staff (COS) role is a strategic support role to the CEO, the executive team, and the organization at large. The role drives the focused weekly, monthly, and quarterly operating rhythm, to deliver results at scale. In doing so, the Chief of Staff seldom leads the entirety of any process, but will collaborate closely with other leaders to ensure that all processes are efficiently designed, integrated, and well-implemented to the best advantage of the company as a whole. The COS is constantly operating at the heart of the business, critically contributing to its success.

Who You Are

  • You are a top-tier professional. Through prior experience as a COS or a role involving similar accountabilities for business planning and operations. You have coordinated with leadership team that has delivered a number of successful company-wide programs or initiatives, ideally in a fast-paced and highly collaborative environment.
  • A creative thinking problem solver with consultant experience.
  • You have an outstanding work ethic. While it is exciting and energizing, partnering with the Founder-CEO of a hyper-growth company scaling to and through an IPO requires sustained pace and intensity.
  • You have deep intuition for business. A resourceful, analytical and independent first-principles strategist and problem solver who can respectfully disagree with and challenge the senior leaders. You are also able to sort the relevant information from the irrelevant and then channel it to the CEO, with the result that people see you as a valued conduit, rather than a blocker.
  • You have executive presence and credibility. You are trusted by the leadership team and employees in the broader organization so that you are seen as an asset who makes things run more efficiently. Because of your own credibility and authority, rarely if ever do you need to decree “Because the CEO says so!”
  • You are detailed and passionate about process. But you also see process as both science and art, and you can discern when to be meticulous and when to relax.
  • You thrive in ambiguity. You are excellent at translating high level objectives and priorities into the daily execution agenda. You can take the initiative and make independent decisions, and then be able to adapt or change those decisions as the context evolves.
  • You are highly collaborative. With just the right balance between being warm and demanding, you deploy a quiet confidence and authority that drives delivery through strong relationships, influence, and expert communication, without direct control of the resources or decisions that need to be handled.
  • You are compassionate with exceptional emotional and cultural intelligence. Through self-awareness, modesty, and a desire to help others succeed, you are the consummate diplomat – explaining, negotiating where needed, and sensing the mood and developments among relevant parties to drive the right outcomes without needlessly offending or stepping on toes.

What You Will Do

Direction setting

  • Coordinate with the CEO and executive team to develop and implement a process – including strategy, planning, budgeting, goal setting (through OKRs), targets, dashboards, etc - to define, articulate, and communicate Andela’s strategic priorities for the coming year.
  • Through the OKR process, coordinate with the broader Andela leadership to share the strategic plan and ensure each business unit’s OKRs are aligned and support the overall company goals.

Delivery

  • Support the Executive leadership in establishing an operating rhythm and governance process to review progress on strategic priorities against agreed targets, timelines, and achievements, and then to address issues.
  • Identify and help sequence a calendar of key company events – such as Board meetings, Executive team meetings, offsites, company-wide All Hands meetings and events.

CEO Support

  • Partner closely with the CEO to ensure he can dedicate his focus and time to the company’s top strategic priorities.
  • Establish processes and routines that ensure that the CEO’s decisions get implemented and that execution happens as planned, including putting in place practices to record, calendar, and track agreed actions arising from relevant meetings, such as weekly executive team meetings to confirm follow-through and delivery.
  • Serve as a communication channel to connect with others in the organization and share decisions, information, or direction on the CEO’s behalf reflecting his intent.

Executive Team Support

  • Support the CEO in running effective executive meetings, including setting and communicating agendas and driving decision-making processes that focus the team’s time on the most important priorities.
  • Implement effective methods to ensure Executive Team decisions and actions are implemented and tracked.
  • Plan effective executive offsite meetings.

Nice To Haves

  • Experience within a pre IPO Startup
  • Experience with data analysis and budget management
  • Consulting experience with a focus on operations management
  • Strong project management and reporting skills, with a focus on interdepartmental communication
  • Familiarity with data tools like Looker Tableau
  • Experience supporting boards
  • Familiarity with marketplace companies like Andela

Benefits

  • Fully Remote work culture - we hire globally and all of our roles are fully remote!
  • Bring your own device stipend - buy your own laptop with funds from Andela
  • Quarterly work from home stipends
  • Flexible working hours
  • Equity (as a part of compensation package)
  • Healthcare, 401k / pension (US only)
  • Andela Affinity Groups
  • Growth & development paths
  • Generous Paid Time Off, Parental Leave, Compassionate Leave
  • And more to come! We're on a journey to reimagine global benefits at Andela

At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.

Andela is home for all, come as you are.

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