Operations Partner

United States and Canada
Oct 20, 2022
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We exist to make every startup and SMB in the world successful. We believe that the more successful startups, the better a world we’ll all experience.

We work behind the scenes to help our client's win. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, autonomous and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun and pushes each of us to always learn.

We are looking for a proactive individual interested in joining our team of Operations Partners, who are the main conduit through which all our client's back-office operations run including: Human Resources, Finance, and Compliance.

An Operation Partner serves as a fractional Chief of Staff/Chief Operating Officer — working with 5+ startup founders / CEOs to project manage key corporate matters. These responsibilities are often tactical, but as you build trusted relationships with the CEOs of these world-changing startups, you will also become their strategic partner. In short, you'll support founders to project manage their most critical ops, acting as the point person to keep the lights on!

Accepting applicants from both US & Canada.

Some examples of the work we do:

  • Tactical responsibilities still require judgment and thoughtfulness — “can you work with our accountant to get taxes filed?” or “can you get this NDA out to a customer and coordinate if there are any issues?”
  • Sometimes, they can get quite strategic — e.g., “how should I think about compensation and benchmarks for my company?” We’ve seen this organically happen at times, when OPs have built a trusted relationship with clients.
  • Note, unlike an internal Chief of Staff, this role wouldn’t include involvement on more bespoke needs (e.g., go-to-market / analytics / partnerships).
  • Research and problem-solving for back-office edge cases
  • Contributing to our KB (internal + client-facing + public-facing blogs!) to create a centralized, reusable source of wisdom and best practices in startup building. Every startup reinvents the wheel on HR / Finance / Legal Ops, and this drives us crazy!


  • 3+ years of HR experience is required. (if you do not have this, do not apply). Examples include payroll and compliance as well as a comprehensive understanding of all things HR. Skills we’re not looking for include recruiting, conflict resolution or other softer HR skills.
  • You love building deep, trusting relationships with dynamic founders across many industries.
  • Are total geeks for better process, more standardization, and reinventing things just enough to make them more efficient. You enjoy improving every day.
  • Checking items off of your work list, while also considering ‘how can I do this process more efficiently,’ brings a smile to your face. There is always more to do for clients and you thrive on getting things done while simultaneously knowing that you are helping to move these amazing startups forward.
  • People who have a deep dedication to client service and doing right by our stakeholders, and going above and beyond to make sure our early adopters love us.
  • Smart, detail-oriented, a multi-tasker with GREAT communication skills!
  • Experience and comfort using the following is ideal but not required: Slack, Notion, Gmail, Asana.
  • An understanding of bookkeeping/accounting or early-stage finance is a plus
  • Management consulting a huge plus
  • You want to join a passionate, fun and kind team for the long-term (2+ years). While this role might be a stepping stone and we celebrate our team member’s growth, if you apply, our assumption is that you’d prefer a job where you can see yourself for several years over one where you think you’d be gone in 12 months.

**Compensation: **

Base compensation of $80,000.00 per year plus 5-25% quarterly bonuses. Average compensation is $92k assuming a 15% bonus.

The Best Parts:

  • We are fully remote, do not require any travel (although we hope you'll join us on our awesome annual team trip), and have very flexible hours!
  • We’re good people that work well together, while solving critical problems for awesome startups.


  • Medical, dental and vision insurance: 90% premium for employees, 50% for dependents: UnitedHealthcare
  • Unlimited PTO

Additional benefits:

  • WFH stipend $250/month
  • Flexible schedule (only four ~30 min team meetings/week)
  • MacBook Air M1
  • You will also have the support of an Executive Assistant as well - we want you to be efficient!
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