Senior Director | Strategy and Operations | Corporate

Brooklyn, NY
May 15, 2024
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Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique and large-scale problems alongside passionate coworkers, positively impacting our mission of Keeping Commerce Human.

Salary Range

$231,000.00 - $299,000.00

What's the role?

Etsy is hiring a Senior Director of Strategy & Operations to develop and evangelize our corporate strategy. This position will be responsible for running a team whose mission is to: catalyze and fortify Etsy's long-term strategy, steward our Senior Leadership Team (SLT) forum, and provide vital operational services and programs to the Organizations of our CLO, CFO and CHRO, whose teams support the full Etsy, Inc enterprise. This role is a people manager position.

What do you do?

  • Partners with the Head of Strategy & Operations and the ET to drive our LCS process to unearth insights that propel Etsy into the future and sharpen what differentiates us
  • Leads specific projects that can help advance Etsy’s LCS that culminate in an investment recommendation
  • Drives the communication of our LCS to key audiences, e.g. SLT, all employees, Board, Investors, all in partnership with leaders from Comms and Investor Relations
  • Stewards the ongoing engagement and programming of the SLT forum, including new member onboarding, live events, and information-sharing
  • Partners with Finance to run strategic and financial planning, helping the company make wise investment decisions
  • Partners with Finance to produce our CEO Metrics report and the meeting that complements it to drive reflection and iteration across the company
  • Supports their team in choosing and delivering impactful services, programs and projects within the CLO, CHRO, CFO Orgs. Soliciting feedback on their work product to ensure they're tackling what matters
  • Invests in their team's talent development through coaching and crits that develop their behaviors and technical skills
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

  • Demonstrated experience leading strategy development at scale, in-house or in client services, in a public company environment, with marketplace experience a big plus
  • Creative problem solver, skilled at information analysis, synthesis and distillation
  • Operate with a high degree of integrity and discretion, making you a trusted advisor and partner to senior leaders
  • Consistent record of methodically inspiring broadscale change that made the organization be bolder and faster
  • Work independently to define and solve unconstrained problems, prioritize effectively across multiple active work-streams, and deliver quickly with low waste (through individual work and delegation)
  • Communicate clearly and in a way that quickly builds trust at every level, including having excellent verbal and visual presentation skills for executive audiences
  • Very adept at influencing outcomes and people without reporting lines
  • Agile approach that values continuous reflection, "working out loud", and adjusting course based on new inputs
  • Deeply curious in evolutions in tech, eCommerce, marketplaces, and other relevant business topics that enable you to have a strategic point of view on Etsy's business today and in the future

What's Next

Interested in working with us? Send us a cover letter and your CV or resume explaining why you'd be great for the job. We value your unique talents and point of view, so feel free to tell us what you are all about. And if you write, draw, craft, or contribute to something you’re proud of, we’d love to hear about it.

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