Chief of Staff | Commercial

New York, NY
May 6, 2024
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Chief of Staff to Commercial

Role Description

As the Chief of Staff to Commercial, you will play a critical role in supporting the Corporate-Executive Department, in operating the cadence of the ByHeart business including cyclical strategic and operational activities, along with the coordination and execution of presentations and projects that support the strategic goals and objectives of the commercial organization.

Roles and Responsibilities

(60%) Supporting Commercial

  • Manage key commercial meetings: prepare agendas and pre-reads, take notes, and implement action items
  • Support execution against 2024 strategic plan with regards to all commercial objectives and initiatives
  • Participate in key external meetings to identify new strategic opportunities that drive commercial business goals
  • Support President with outreach for key partners, advisors, and new strategic opportunities, draft succinct emails on behalf of President
  • Prepare impactful materials in line with brand design, and alongside commercial leaders, such as presentations, roadmaps, and project trackers
  • Support planning and execution of commercial team offsites and activities in partnership with omnichannel leaders
  • Own and drive President's weekly directs meeting: set agendas, manage meetings, and ensure accountability to takeaways
  • Actively manage and ensure that President's priorities are executed on: take work that the President delegates to appropriate folks (including yourself) to scope and achieve; regularly revisit priorities

(20%) Corporate Cadence, Planning & Reporting

  • Partner closely with the Chief of Staff to maintain a consistent business rhythm for all areas of the organization, including planning cycles, reporting, meeting cadence, and monthly business review meetings
  • Identify ways to streamline the operating mechanism to drive both accountability and efficiency
  • Manage the strategy, planning, and execution of company-wide business updates
  • Help drive short- and long-term strategic initiatives through proactive cross-functional outreach working with R&D, commercial, operations, legal, HR, and finance
  • Draft proposals and communications for the senior leadership team, and other internal/external stakeholders, creating engaging and informative presentation decks with an emphasis on clear content and data to maximize impact
  • Support the Chief of Staff in all strategic planning and tracking efforts including gathering and synthesizing information, reports, data analytics, competitive intelligence, etc.

(15%) Internal Comms, Internal & External Engagement

  • Partner with People Team to prepare employee engagement and learning & development initiatives
  • Partner with People Team to develop and send company updates using Pingboard platform
  • Design, develop, and distribute branded products to investors and external partners
  • Act as a thought partner to the leadership team to support business performance management including data analysis to diagnose challenges, identify new opportunities, and assist in decision making
  • Own and drive annual leadership offsite along SVP People
  • Create and deliver internal communications content that celebrate our milestones and promote our brand values, partnering with Head of PR/Comms
  • Work with key stakeholders to ensure all internal communication is clear, consistent, and aligned with the company's goals and values
  • Identify opportunities to promote employee engagement and help foster a positive company culture

Requirements - Skills & Qualifications

  • Bachelor's Degree from accredited university with a focus on Business or Project Management; MBA or Advanced Degree preferred
  • 5+ years of experience in project and/or business management supporting executive teams, experience in CPG and/or omnichannel businesses preferred, and/or management consulting background
  • Excellent verbal and written communicator
  • Strong presentation skills – expertise in PowerPoint preparation, with basic design skills a must
  • Data driven, analytical, with incredible attention to detail
  • Strategic thinker with a deep love for process
  • Strong business and financial acumen
  • Proven success in partnering, collaborating, and influencing across groups and at all levels of the organization
  • Energetic, flexible, collaborative, and proactive
  • Proactive and self-motivated with exceptional organizational skills
  • Ability to work in a fast-paced, changing environment and anticipate future needs

Additionally, you will be eligible for a discretionary performance-based annual cash bonus and to participate in our company's equity program, plus our robust medical, dental, vision, retirement, and other benefits.

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