Chief of Staff | Lead Technical Program Manager

Job Description

As a Product Area Chief of Staff within the Identity & Access Management (IAM) organization, you will collaborate with executives across the Product Line to articulate and execute key strategic initiatives. Your responsibilities will span from managing Leadership team meetings, establishing business metrics, organizational team management, operating model enablement and strategy alignment.

This role provides an opportunity to demonstrate extreme organization while applying your problem solving skills, analytical approaches, and project management abilities to ensure organizational efficiency and drive operational maturity.

Job Responsibilities

• Leading team meetings, driving strategic priorities and business metrics in line with the Product Line strategy
• Partnering with Mangers across the organization on Book of work oversight to ensure the right talent alignment for initiatives
• Deliver impactful and meaningful content for monthly business review
• Managing organizational development and driving support for hiring and new employee enablement
• Ensuring financials are maintained and in line with expectations
• Collect, synthesize, analyze and present project data and findings
• Coordinating and executing ad hoc requests across the various teams
• Develop strategic presentations for internal audiences

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Experience with stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Experience with managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders.
• Experience with strengthening program governance and controls within a large organization
• Experience with the tools used to produce governance documentation, stakeholder communications, and track program metrics (PowerPoint, MS Project, Excel)
• Strong analytical, conceptual, and problem-solving ability
• Excellent interpersonal (verbal and written) communication skills with the ability to coach others in the best ways to present and explain information concisely tailored to the target audience
• Proficiency in MS Excel and PowerPoint

Preferred Qualifications, Capabilities, And Skills

• Experience in the financial services industry
• Expertise with Agile and Scrum frameworks and the application in product development and delivery organization

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.