Read this content here ↗

Stephen Levin, Head of Business Operations at Zapier shares his thoughts on utilizing different frameworks (OKRs, MBR/QBR) to manage company objectives and organizational clarity around metrics.

Stephen also discusses the approach they've taken at Zapier to build business operations as a function of the CEO and individual departments and how he's hiring operators at both ends of the experience spectrum (super junior & super senior) to balance the deliverables of his team!