Associate Director, Planning and Strategy

Primary responsibilities

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• Provide strategic planning and direction:
  • Drive stakeholder alignment by creating data-drive points of view that are aligned to business priorities and goals
  • Translate complex data and strategic concepts into clear, actionable insights for diverse internal audiences
  • Lead/mentor cross-functional teams, fostering a culture of innovation and data-drive decisioning
  • Review and enhance the work of others, providing strategic guidance and developmental feedback

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• Drive operational performance and projects
  • Develop and manage business plans that support long-term objectives and performance goals
  • Support integration of services and alignment of performance and service levels with enterprise-wide standards across key operational functions
  • Partner across operations, technology, digital, and experience teams to identify and advance initiatives that enhance operational efficiency and reduce manual interventions
  • Align operational strategies and innovations with VBC objectives to improve clinical outcomes and patient experience
  • Lead implementation and optimization of transaction-based billing models to improve cost transparency and operational efficiency
  • Monitor and analyze operational cost drivers, capital investments, and workforce trends to inform strategic decision-making and resource planning

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Required qualifications

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• 7+ years in strategic operations, business planning, or healthcare operations leadership
• Experience in project management or process optimization
• Proven track record in leading complex, cross-functional initiatives and projects

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Pay and benefits

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Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

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Company mission

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At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

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Equal employment opportunity

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UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.