Role summary
Lead operations and strategy for a Financial Services division, owning overall P&L performance and guiding market positioning. Oversee teams responsible for personal loans, retail financing, and insurance product delivery, balancing executive leadership with financial analysis and operational excellence to drive growth.
Key responsibilities
- Own and manage P&L performance across financial service offerings
- Develop and execute market strategy to strengthen competitive positioning
- Ensure regulatory compliance and risk-aware operations
- Deliver a superior customer experience and improve customer stability
- Oversee operational performance and cross-team execution
- Build an inclusive, supportive culture and champion employee development
- Strengthen community relationships to support long-term success
Qualifications & skills
- Proven executive leadership and ability to manage multi-product teams
- Strong financial acumen with capability to analyze performance and drive results
- Operational management expertise and commitment to regulatory compliance
- Customer-focused mindset and strong decision-making
- Excellent communication and relationship-building skills
- Ability to foster employee growth and an inclusive workplace culture
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