Vice President of Business Operations

Company description

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Tempest Insurance Services is a modern Australian brokerage that helps growing businesses protect what matters most. The company specializes in tailored insurance solutions across Property, Liability, Strata, Professional Indemnity, Cyber, and Construction risks. Tempest combines deep industry expertise with technology-driven service to deliver efficient, transparent, and responsive support to clients. Team members collaborate in a dynamic environment focused on innovation, customer-centricity, and long-term business partnerships. Joining Tempest offers the opportunity to contribute to a forward-thinking brokerage that is shaping the future of commercial insurance.

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Role description

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The Vice President of Business Operations is a full-time, remote role responsible for overseeing and optimizing the operational performance of Tempest Insurance Services. This position leads cross-functional initiatives to improve processes, enhance efficiency, and support scalable growth across underwriting, client service, and internal support functions. Day-to-day responsibilities include setting operational strategy, monitoring performance metrics, managing key programs, and collaborating with senior leadership on resource planning and risk management.

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The role also involves driving continuous improvement, aligning operations with regulatory and compliance requirements, and ensuring that technology and workflows support a seamless client experience. The Vice President will mentor team members, foster a culture of accountability, and contribute to strategic decision-making to support Tempest’s business objectives.

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Qualifications

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• Strong Business Operations and Operations Management skills, with experience leading complex, cross-functional initiatives.
• Advanced Analytical Skills and Finance capabilities to interpret data, manage budgets, and support strategic planning.
• Proven Program Management experience, including planning, execution, and evaluation of large-scale projects.
• Demonstrated leadership and people management skills, with the ability to coach and develop high-performing teams.
• Excellent communication, stakeholder management, and collaboration skills across all levels of an organization.
• Experience in insurance, financial services, or a related regulated industry is highly beneficial.
• Bachelor’s degree in Business, Finance, Management, or a related field; an advanced degree or relevant certifications are an advantage.
• Comfort working in a remote environment, with strong self-management, organization, and digital collaboration skills.