Vice President Operations

Job details

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Location: Austin, TX  

Work type: Onsite  

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Responsibilities

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• Provide strategic vision and financial leadership for all business units within Block 21 of Opry Entertainment Group (OEG).  
• Maximize the growth and profitability of existing operations: ACL Live, 3TEN, W Hotel, retail, leased office space, residences, and parking components.  
• Create accurate, long-range financial objectives and supporting plans to meet or exceed projected goals.  
• Review monthly and annual financial statements, sales and activity reports for each business unit, and other performance data to measure productivity and goal achievement to determine areas needing financial improvements.  
• Lead annual operating and capital planning activities for each Block 21 business unit and critically evaluate and present plans to the OEG Board of Directors.  
• Develop and maintain critical community, hospitality, and entertainment-related relationships that benefit the Block 21 development.  
• Define and implement key performance indicators and metrics, drive improvement initiatives and encourage a culture of continuous improvement, efficiency, innovation, and customer service.  
• Provide guidance and leadership to entertainment and lodging leaders by defining priorities and identifying improvement opportunities.  
• Serve as the primary contact for Marriott International pertaining to financial, capital, employee, and residential HOA oversight through required asset management practices.  
• Partner with OEG's Ryman Auditorium concerts team and Artist Relations leadership to develop strategies to increase the annual number of concerts and overall profitability.  
• In conjunction with the ACL Live and W Hotel sales team, maximize utilization of the venue's catering and event spaces.  
• Partner with OEG's Business Development team to successfully develop and execute company sponsorship and growth plans.  
• Actively involved with recruiting, hiring, and developing team members in support of building and maintaining solid bench strength for future growth.  
• Identify complementary growth opportunities in the Austin market to support broader strategic growth and improve market financial contributions.  
• Perform other duties as assigned.

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Education

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• Bachelor's degree in Business with Entertainment/Hospitality/Operations Management emphasis or other related discipline preferred.  
• MBA or advanced degree preferred.

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Experience

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• 15+ years of progressively responsible operations leadership in entertainment venue and/or hospitality business.

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Knowledge, skills and abilities

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• Keen understanding and knowledge of entertainment and hospitality industries, with an exceptional aptitude for venue operations, asset management, and financial statements.  
• Advanced business acumen and revenue development skills, including significant strategic thinking capabilities.  
• Engaging and motivating leader, compelled to lead by example and drive for strong results.  
• Accustomed to working on high-growth or developing brands with a history of cultivating meaningful solutions and strength in identifying growth opportunities.  
• Extensive expertise in formulating, implementing, and executing business plans.  
• Leadership strength in building, inspiring, and motivating teams to achieve targeted results.  
• Highly skilled in identifying, cultivating, and developing top talent.  
• Demonstrated ability to work collaboratively across business and multi-functional teams, developing strong business relationships and partnerships.  
• Strong interpersonal, analytical, and decision-making skills.