Communicate 3x as much as you think is needed and then communicate it again
I’ve been working in operations focused roles for the 20+years. I have a mix of agency, consulting, and in-house leadership experience primarily in design and technology spaces. I’ve built design and research operations teams from the ground up and been a chief of staff partner to several VPs of Design. Currently at Apple, I lead an Operations team of 20 ppl which includes business ops, people programs, and and tech/spaces enablement for an org of 600+ . I’m passionate about mentoring, coaching and exchanging learnings with other ops pros.
Top Areas of Focus
Tech & Business Tools (Procurement)
BizOps Started at:
Jan 1, 2009
Happy to share what I’ve learned, tried and failed at over the years / building teams, leading teams, establishing new business practices and ways of working
I hope to share learnings with other business ops professionals from outside my usual community of design and tech experts to learn with folks in other industries are doing - particularly in large organizations dealing with change at scale.