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Communicate 3x as much as you think is needed and then communicate it again


I’ve been working in operations focused roles for the 20+years. I have a mix of agency, consulting, and in-house leadership experience primarily in design and technology spaces. I’ve built design and research operations teams from the ground up and been a chief of staff partner to several VPs of Design. Currently at Apple, I lead an Operations team of 20 ppl which includes business ops, people programs, and and tech/spaces enablement for an org of 600+ . I’m passionate about mentoring, coaching and exchanging learnings with other ops pros.

Top Areas of Focus

Business Operations
People & Culture
Tech & Business Tools (Procurement)

BizOps Started at:

Jan 1, 2009

Current Industry


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Date Joined

Referred By


Happy to share what I’ve learned, tried and failed at over the years / building teams, leading teams, establishing new business practices and ways of working


I hope to share learnings with other business ops professionals from outside my usual community of design and tech experts to learn with folks in other industries are doing - particularly in large organizations dealing with change at scale.

Other members

Stephanie  Couzin

Stephanie Couzin

Senior Director, Strategic Finance & Business Operations at Lucid Software

Salt Lake City

Ross  Goldberg

Ross Goldberg

Strategy & BizOps Lead at January

New York

Matt  Vegliante

Matt Vegliante

Sr. Manager, Business Operations at Lucid Software

South Jordan, Utah

Grant  Elliot

Grant Elliot

Head of Product Pricing and Analytics at FullStory


Stephen  Levin

Stephen Levin

Head of Business Operations at Zapier

Charlottesville, VA

Eric  Mogil

Eric Mogil

Chief Growth Officer at Radar

New York

Andrea  Bocchio

Andrea Bocchio

AVP, Business Operations at Fluent, Inc.

New York

Sydney  Cummings

Sydney Cummings

Chief of Staff, SVP Business Operations at Terminus


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