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Communicate 3x as much as you think is needed and then communicate it again

Bio

I’ve been working in operations focused roles for the 20+years. I have a mix of agency, consulting, and in-house leadership experience primarily in design and technology spaces. I’ve built design and research operations teams from the ground up and been a chief of staff partner to several VPs of Design. Currently at Apple, I lead an Operations team of 20 ppl which includes business ops, people programs, and and tech/spaces enablement for an org of 600+ . I’m passionate about mentoring, coaching and exchanging learnings with other ops pros.

Top Areas of Focus

Business Operations
People & Culture
Tech & Business Tools (Procurement)

BizOps Started at:

Jan 1, 2009

Current Industry

Technology

Company Size

10,001+

Experience

21+
years

Date Joined

Referred By

Gives

Happy to share what I’ve learned, tried and failed at over the years / building teams, leading teams, establishing new business practices and ways of working

Asks

I hope to share learnings with other business ops professionals from outside my usual community of design and tech experts to learn with folks in other industries are doing - particularly in large organizations dealing with change at scale.

Other members

Dan  Ross

Dan Ross

Head of Strategy & Operations at Benepass

New York

Sydney  Cummings

Sydney Cummings

Chief of Staff, SVP Business Operations at Terminus

Atlanta

Stephanie  Couzin

Stephanie Couzin

Senior Director, Strategic Finance & Business Operations at Lucid Software

Salt Lake City

Chris  Lewis

Chris Lewis

Director, Global PMO & Operations at The Estee Lauder Companies

New York

Matt  Vegliante

Matt Vegliante

Sr Director, GTM Strategy at Lucid Software

South Jordan, Utah

David  Nebinski

David Nebinski

Community Manager at Sylva

New York

Kymberly  Grove

Kymberly Grove

Business Manager, Office of the CEO at OpenInvest

San Francisco

Ross  Goldberg

Ross Goldberg

Strategy & BizOps Lead at January

New York

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