My name is Pietro Russo, and I'm a Strategy Operations Senior Manager at K Health. Here’s a brief overview of my role and experience:
Team Leadership: Oversee a team of 50+ operations professionals, including operations analysts and associates, workforce analysts, and care concierge agents.
Operational Support: Support patient and doctor-related operations by analyzing data, identifying areas for improvement, and implementing strategic solutions.
High-Priority Initiatives: Take ownership of high-priority tasks and initiatives across business and operations areas, contributing to the company's overall success.
Cross-Functional Projects: Lead cross-functional projects aimed at improving operational efficiency and capturing new opportunities.
Strategic Planning: Develop detailed work plans and strategies to address business and operational challenges, driving growth.
Analytical Expertise: Utilize analytical skills to build financial models, evaluate the cost/benefit of different initiatives, and forecast business needs (e.g., demand and supply forecasts).
Strategic Priorities: Play a pivotal role in defining the future direction of the company and shaping its operational strategic priorities.
Previous Experience and McKinsey & Company, working as a Manager specializing in Operations and Transformation, with a focus on the Travel, Logistics, and Infrastructure sectors.
