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Balance delegation and control by providing the clarity to advance with the space to problem solve


I am a former Army intelligence officer turned SaaS leader. I specialize in Business Analytics, Pricing & Packaging, and CX Operations. I have led teams in size from a handful of data scientists to a 24 person CX department to an Army intelligence unit of 100 analysts.

Top Areas of Focus

Business Operations
Strategy & Planning
Growth/Sales & Marketing

BizOps Started at:

Jun 1, 2010

Current Industry

Company Size



3 to 5

Date Joined

Referred By


I provide a wealth of best practices gleaned from respected institutions in Business Operations, SaaS, and Leadership (such as the Boston Consulting Group and Vista Equity) that I would love to share with organizations and peers in the earlier stages of their development.


I am hoping to build strong connections with both peers and mentors, share and learn best practices, and network for future opportunities.

Other members

Isabel  Lee

Isabel Lee

Manager, Strategy and Finance at Airtable

San Francisco

Andrea  Bocchio

Andrea Bocchio

AVP, Business Operations at Fluent, Inc.

New York

Rishav  Kanoria

Rishav Kanoria

Director of Business Operations & Strategy at RADAR


Chris  Lewis

Chris Lewis

Director, Global PMO & Operations at The Estee Lauder Companies

New York

Gus  Clarke

Gus Clarke

Strategy & Operations AUNZ at Spotify


Stephanie  Couzin

Stephanie Couzin

Senior Director, Strategic Finance & Business Operations at Lucid Software

Salt Lake City

Daniel  Chapman

Daniel Chapman

COO at BentoBox

New York (Remote)

Tim  Schlegel

Tim Schlegel

Director at Omlie


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