Balance delegation and control by providing the clarity to advance with the space to problem solve
I am a former Army intelligence officer turned SaaS leader. I specialize in Business Analytics, Pricing & Packaging, and CX Operations. I have led teams in size from a handful of data scientists to a 24 person CX department to an Army intelligence unit of 100 analysts.
BizOps Started at:
Jun 1, 2010
I provide a wealth of best practices gleaned from respected institutions in Business Operations, SaaS, and Leadership (such as the Boston Consulting Group and Vista Equity) that I would love to share with organizations and peers in the earlier stages of their development.
I am hoping to build strong connections with both peers and mentors, share and learn best practices, and network for future opportunities.