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Balance delegation and control by providing the clarity to advance with the space to problem solve

Bio

I am a former Army intelligence officer turned SaaS leader. I specialize in Business Analytics, Pricing & Packaging, and CX Operations. I have led teams in size from a handful of data scientists to a 24 person CX department to an Army intelligence unit of 100 analysts.

Top Areas of Focus

Business Operations
Strategy & Planning
Growth/Sales & Marketing

BizOps Started at:

Jun 1, 2010

Current Industry

Company Size

51-200

Experience

3 to 5
years

Date Joined

Referred By

Gives

I provide a wealth of best practices gleaned from respected institutions in Business Operations, SaaS, and Leadership (such as the Boston Consulting Group and Vista Equity) that I would love to share with organizations and peers in the earlier stages of their development.

Asks

I am hoping to build strong connections with both peers and mentors, share and learn best practices, and network for future opportunities.

Other members

Lanell  Smith

Lanell Smith

Senior Associate, Special Projects (Ops Dept.) and Special Asst. to the CEO at Chiefs for Change

Memphis (Remote)

Dan  Ross

Dan Ross

Head of Strategy & Operations at Benepass

New York

Sydney  Cummings

Sydney Cummings

Chief of Staff, SVP Business Operations at Terminus

Atlanta

Stephen  Levin

Stephen Levin

Head of Business Operations at Zapier

Charlottesville, VA

Stephanie  Couzin

Stephanie Couzin

Senior Director, Strategic Finance & Business Operations at Lucid Software

Salt Lake City

Eric  Mogil

Eric Mogil

Chief Growth Officer at Radar

New York

Marc  Mercier

Marc Mercier

Chief of Staff at Botpress

Quebec, Canada

Daniel  Chapman

Daniel Chapman

COO at BentoBox

New York (Remote)

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