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Balance delegation and control by providing the clarity to advance with the space to problem solve


I am a former Army intelligence officer turned SaaS leader. I specialize in Business Analytics, Pricing & Packaging, and CX Operations. I have led teams in size from a handful of data scientists to a 24 person CX department to an Army intelligence unit of 100 analysts.

Top Areas of Focus

Business Operations
Strategy & Planning
Growth/Sales & Marketing

BizOps Started at:

Jun 1, 2010

Current Industry

Company Size



3 to 5

Date Joined

Referred By


I provide a wealth of best practices gleaned from respected institutions in Business Operations, SaaS, and Leadership (such as the Boston Consulting Group and Vista Equity) that I would love to share with organizations and peers in the earlier stages of their development.


I am hoping to build strong connections with both peers and mentors, share and learn best practices, and network for future opportunities.

Other members

Pourush  Kalra

Pourush Kalra

Business Operations Associate at BlackLine

San Francisco

Andrea  Bocchio

Andrea Bocchio

AVP, Business Operations at Fluent, Inc.

New York

Isabel  Lee

Isabel Lee

Head of BizOps at Airtable

San Francisco

David  Nebinski

David Nebinski

Community Manager at Sylva

New York

Stephanie  Couzin

Stephanie Couzin

Senior Director, Strategic Finance & Business Operations at Lucid Software

Salt Lake City

Lanell  Smith

Lanell Smith

Senior Associate, Special Projects (Ops Dept.) and Special Asst. to the CEO at Chiefs for Change

Memphis (Remote)

Stann  Jones

Stann Jones

Owner, Fractional CFO/CTO at Self-employed

New York

Scott  Amenta

Scott Amenta

Founder at Sylva


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